Wednesday, June 10, 2009

Dead roach in the hallway

On the first floor (above the ground floor), there is a dead roach in the hallway up against the wall. I don't know how long it's been there.

Welcome Home!

T came home a few days ago to find a big roach legs up and dying in between her bathroom and kitchen. She says she does not want to move, but it's very tempting.

Monday, June 1, 2009

My Response to Krenger's letter

5528 N. Kenmore Ave. Apt 106
Chicago, IL 60640

June 1, 2009

The Krenger Company
3304 N. Halsted St.
Chicago, IL 60657

Dear Martin,

I received your letter dated May 21 along with the May 14 report from Smithereen and the Resident Notice. Thank you so much for keeping me updated. I appreciate the information you provided and that the inspection was done. I would note, however, that I still never received the Smithereen report I originally requested (and you offered to send me) or clarification about what you consider an acceptable number of roaches appropriate to life in city apartments.

I also would like to express my lack of celebration over the good news that there are no reports of live roaches in the building—especially considering the fact I have killed three roaches in my apartment since the inspection and have seen a live (but dying) roach not far from the mailboxes on the main level on May 21.

In the nearly three years I've lived here, I have gotten the impression there has never been a suspicion that these roaches are living in the building. Rather, the problem you and your staff have acknowledged is they're coming into the building from the sewers.

I also find it interesting that you put so much emphasis on how the residents need to keep their kitchens clean. While it may be true that the roaches that come into the building are attracted to food, I highly doubt that dirty dishes or crumbs are causing them to come into the building. Otherwise, why would dead and dying roaches be found in common areas where there is no food or kitchens? You mention the fact that these bugs are coming up through the drains in search of food, but I would like to re-emphasize the fact that most or all of these bugs are coming up through the utility/furnace closets.

I do not understand how a large bug is going to get from inside a drainage pipe in the sewer to inside the walls and up into the individual utility/furnace closets. If they are, it is not (or is rarely) through the kitchen or bathroom drains (I have not seen any in my bathroom since I started plugging the drain, and the openings in the kitchen drain are too small for the large roaches I’ve seen). For these reasons, I highly doubt that extra work at keeping our apartments clean is going to do anything to improve this situation.

I do not know what else can be done, and perhaps I will do further research about other options. I do not feel like I should have to though—I pay rent and expect to live in a safe and healthy environment. I will continue to document my interaction with your company (and with the roaches) on the blog I’ve set up. Again, I hope you understand that I don’t intend to play petty games or cause offense, but consumers will just be given bad products/services unless they speak up and organize. If this was your home, I’m sure you would not put up with the situation as it is.

Respectfully,
Erica
773.---.----
---@---.com